This is because it can take time for a purchase to go through and for the items you’ve bought to show up in-game. Confirm the transaction went through with the store you purchased it from and wait 24 hours from the time you made your purchase to see if you get it.If there are issues with a game or the servers, the transaction may not go through or the item may appear until the issues are fixed. Check the current server status for both your game and your platform.If you bought premium currency or in-game items with real-world money, like Battlefield Currency or FIFA Points, try this: You can find all of our official game Twitter accounts in our list on Twitter. Look at the game’s Twitter channel, too, in case they’ve tweeted about any issues.Check on Twitter to see if we’ve tweeted about any issues.If there are issues with a game or the servers when you’re looking for an item you’ve earned, it may not come through until the issues are fixed. Double-check that you didn't accidentally discard or use the content somewhere else in-game.Restart your system, then check your game again.If you’re missing currency that you earned in-game, or have lost other items or rewards, here’s what you can do: If you bought or earned in-game content and it’s missing or lost, check out the steps below for help finding it.
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